Experienced Leadership. Practical Solutions. Measurable Results.
Calhoun Operations Group was founded by Brian Calhoun to help commercial service businesses improve performance, strengthen leadership, and build operations that can scale with greater control.
Brian brings more than 13 years of experience leading complex commercial cleaning, facilities, and multi-state service operations. Throughout his career, he has managed up to a $30 million P&L, led organizations with as many as 1,200 employees and 28 managers, and overseen large, multi-location portfolios spanning millions of square feet.
His experience includes helping grow a service company from $18 million to $30 million, expanding a major client account from approximately $74,000 to $7.2 million annually, and building the systems needed to improve pricing, labor control, quality, customer retention, management accountability, and operational consistency.
Brian has worked with major commercial clients and complex service environments where performance depends on strong leadership, disciplined execution, and reliable field operations. His background includes developing SOPs, KPI reporting, pricing models, quality-control programs, account-transition plans, CRM processes, leadership structures, and customer-retention strategies.
Calhoun Operations Group was created to give business owners access to practical executive-level support without the cost or commitment of hiring a full-time operations leader.
Brian’s approach is direct, collaborative, and focused on implementation. He does not provide generic business advice or recommendations that only work on paper. Every engagement is designed to identify the real operational problems, establish clear priorities, and create practical systems that leaders and field teams can execute.
Whether a company is experiencing margin pressure, inconsistent service delivery, leadership gaps, rapid growth, or difficulty scaling beyond the owner, Calhoun Operations Group provides the experienced guidance needed to move forward with greater clarity, accountability, and confidence.
Schedule a confidential 30-minute introductory call to discuss your business, current operational challenges, and whether Calhoun Operations Group may be the right fit.
Brian Calhoun, Founder and Principal Consultant
Leadership at Scale
Financial and Operational Results
Reduced annual operating costs by more than $100,000
Managed operating and financial scopes ranging from $10 million to $30 million
Built budgeting, forecasting, variance review, labor planning, and cost-control routines
Connected operational KPIs with financial performance to improve decision-making
Protected margins through labor discipline, vendor oversight, and operating standardization
Leadership and Transformation Results
Built and launched a commercial real estate operations division
Created SOPs, governance routines, inspection programs, dashboards, and escalation processes
Led more than 1,200 employees through 28 managers
Standardized execution across decentralized and multi-state teams
Improved customer and guest satisfaction by 30%
Strengthened audit readiness, risk controls, and corrective-action discipline