Executive Operations Support Built Around Your Business
Calhoun Operations Group provides practical, hands-on support for commercial service businesses facing margin pressure, leadership gaps, inconsistent execution, or difficulty scaling.
Our services are designed to meet companies where they are, from a focused operational assessment to hands-on implementation support and ongoing fractional executive leadership.
Operations Profitability Assessment
Customized based on scope
A focused two-week review that identifies margin leakage, labor inefficiencies, management-accountability gaps, service-quality issues, and customer-retention risks. You receive an executive findings report and a prioritized 90-day improvement plan.
May include:
Labor deployment, scheduling, and overtime review
Contract and customer profitability analysis
Management accountability assessment
Quality-control and complaint trend review
KPI and reporting evaluation
Executive findings report
Prioritized 90-day improvement plan
Final leadership presentation
90-Day Operational Improvement Program
Customized based on scope
Hands-on implementation support designed to turn recommendations into measurable operating improvements. We help strengthen management accountability, labor controls, service delivery, KPI reporting, customer-retention processes, and leadership routines.
May include:
Weekly leadership meetings
KPI and accountability dashboard
Management roles and responsibility structure
Labor and scheduling controls
SOP development and process improvement
Quality-control and escalation systems
Customer-retention improvement
Final performance review
Fractional COO & Operations Advisory
Customized based on scope
Executive-level operational leadership for growing commercial service businesses that need stronger systems, management discipline, and strategic support without hiring a full-time COO. Engagements are customized based on company size, complexity, and required involvement.
May include:
Weekly executive operating reviews
P&L and performance analysis
Leadership coaching and accountability
Organizational and staffing planning
Margin-improvement initiatives
Customer-retention strategy
Growth and expansion planning
Support for major transitions or troubled accounts
Begin Your Consultation
Submit the inquiry form to initiate a confidential discussion and explore how these solutions can advance your strategic priorities.